We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (11)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
1 Jul 2019 12:04
Asanteni, earphone zinafanyabkazi vizuri sana na zinefika Dar es salaam ndani ya siku 10
12 Jun 2019 13:30
Arrived for 12 days. the box is crumpled, but everything else is whole and in working order, the sound and microphones audibility is good. the store recommend.
11 Jun 2019 21:45
The box is certainly very crumpled. But everything is whole. Sound quality is just a bomb. I really liked the headphones and not expensive
24 May 2019 18:56
Excellent product is heard n very well, bass is heard 100
24 May 2019 09:05
According to external data and several applications. the headphones are very good, the sound is also very good. in further operation we will look at their behavior. kopupkoy is happy, came on the day of the declared store thank you very much.
21 May 2019 15:34
Perfect and very fast shipping, good audio quality.
15 May 2019 13:04
Not taxed! Arrived in good condition, in Goiânia-GO
14 May 2019 10:00
Very beautiful, discreet, Excellent sound, worth it satisfied
19 Apr 2019 08:02
In appearance, very beautiful and high-quality headphones, in use as they behave-it is difficult to say. Delivery is fast, came in a couple of weeks. But the package was open, the whole box of mint and also opened
10 Apr 2019 15:42
Really amazing, works beautifully!! I really recommend these. They feel very nice, these are SO COOL!
3 Apr 2019 01:49
1. came quickly, everything is very neatly folded, there is everything in stock! Wire, headphones, pouch, rules of use, not tested on water... But i can say that the sound quality is very good, work perfectly! Connect both separately and together! Ordered with such a cover, by the way cheholchik very pleased!! Thank you, i came for a week before msk I advise the store
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