Tronsmart Onyx Ace TWS Bluetooth 5.0 Earphones Qualcomm aptX Wireless Earbuds Noise Cancellation Headphones with 4 Microphones
1. Tronsmart Onyx Ace TWS Bluetooth 5.0 Earphone;
2. Supports Noise Cancellation;
3. Supports APTX with Qualcomm® Chip;
4. Up to 24 hours Playtime;
5. Supports Volume Control;
6. Support Voice Assistant and Touch Control.
We are Tronsmart Company, and all of our products have 18-month warranty.
Ultra Clear and Loud
4 microphones and Environment Noise Cancellation technology guarantee crystal-clear and loud call quality.
The genuine Qualcomm® chip provides the most stable connection, delivering exceptional performance with consistent audio streaming.
Lossless aptX Audio
True Qualcomm® aptX™ audio technology works with the enlarged 13mm driver to deliver hi-fidelity studio quality sound that’s clear and bassy.
*Lossless aptX audio only for those compatible devices.
Up to 5 hours on a single charge
Up to 24 hours with the charging case
*All data based on 50% volume level. Actual results may vary by music genres, volume level, environmental conditions and more
Wearing too comfortable to feel like nothing’s there.
Tap the earphone gently to access to core functions easily without reaching for your phone.
Go Mono or Stereo
Give you the freedom to wear one or both earphones.
Against sweat, splashes and rain.
Open the case cover, the earphones will recognize and connect to your phone instantly.
USB-C Fast Charging
Provides a more stable and faster charging.
Activate Siri or Google assistant from the earphones via a simple tap.
Four indicators for telling the remaining power
If four LED lights go on in sequence it means that the charging case is recharging.
The First LED lights goes on when the right earbuds is charging.
The Fourth LED lights goes on when the left earbuds is charging.
Spanish/Portugal Customers Attention
Dear Spanish/Portugal customers, welcome to Tronsmart Official Store. If your address is Spanish or Portugal island address, please pay attention the following information:
1. Because of the restrictions of regional, shipping company couldn’t send the parcels from Spain/Poland to the island address. Even if the parcel is sent out, it will face the situation of being returned. So, please cheak your address before purchasing.
2. If you are not sure whether your address is island address or not, please send message to us, we will check for you. Thank you for your kindly support.
3. If your address is island address, please don’t worry, you can choose shipping from China, and the shipping speed is also very fast.
For more questions, please feel free to contact us. Thank you for your kindly understanding. Have a good shopping!
Q: What functions can be achieved through touch control?
A: Volume up/down, pause/play, previous/next track, answer/end/reject a phone call, activate the voice assistant.
Q: What audio codec does the Onyx Ace support?
A: AAC, SBC and aptX (aptX is for those compatible devices only).
Q: Can I use the Left or Right earphone alone?
A: Yes, you can.
Q: Do the earphones supports auto-connection when I open the case cover? Or do I need to take out the earphones?
A: The earphones will auto re-connect to your phone when you open the case cover.
Q: How long can I use the earphones once a time?
A: On the 50% volume level, the playtime is about 5 hours. With the charging case, the playtime can be up to 24 hours. The playtime depends on the volume level, music genres, environmental conditions and more.
Q: Is the Onyx Ace noise cancelling?
A: Equipped with quad-microphone system, Environment Noise Cancellation and cVc 8.0 noise cancellation technologies, Onyx Ace guarantees crystal clear calls by filter out the background noise. But it does not have ANC technology.
Q: Is the Onyx Ace waterproof?
A: Yes, the earphones have IPX5 protection but the charging case is not waterproof.
Q: How long does it take to fully charge the earphones?
A: About 1.5 hours.
Q: How long does it take to fully charge the charging case?
A: About 1.5 hours.
Q: Is there any indicator light to know the remaining battery of the charging case?
A: Yes, there are four LED indicators on the case to show the remaining power.
Q: Does it support to pair with Apple Watch via Bluetooth?
A: Yes. It can be paired with your Apple Watch via Bluetooth.
Q: What’s the charging port? Micro or USB-C?
A: It’s the USB-C charging port. And it comes along with a USB-A to USB-C charging cable.
Q: How much do the earphones weight?
A: About 4g / 0.14oz each. And the weight of the charging case with earphones is about 45g / 1.59oz.
What’s in the box
1 x Onyx Ace True Wireless Earphones with Charging Case
1 x Charging Cable
1 x Warranty Card
1 x User Manual
Model: Tronsmart Onyx Ace
Chip: Qualcomm® QCC3020
Bluetooth version: Bluetooth 5.0
Bluetooth profile: HFP/HSP/AVRCP/A2DP
Audio codec: aptX, AAC, SBC
Connection distance: Up to 15 meters / 50 feet
Driver: 13 mm
Microphone sensitivity: -42dB ± 1dB
Audio frequency range: 20 – 20K Hz
Playtime (varies by volume level and content): Earphone: up to 5 hours (50% volume)
Charging case: up to 24 hours (50% volume)
Battery: Earphone: 40 mAh
Charging case: 400 mAh
Input: Earphone: 35 mA max.
Charging case: 300mA max.
Charging time: Earphone: about 1 hour 20 minutes
Charging case: about 1 hour 30 minutes
Standby: Earphone: about 60 hours
Charging case: 90 days
Dimension: Earphone: 39 x 16.5 x 16.8 mm / 1.54 x 0.65 x 0.66 inches
Charging case: 48 x 23 x 57.5 mm / 1.89 x 0.9 x 2.26 inches
Weight: Earphone: about 4 g / 0.14 oz
Charging case: about 37 g / 1.31 oz
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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